It is always interesting to observe the exponential ramp-up in work effort during the early months of the year. But this year seems different. It seems that the so-called time for “talking” is over. The time for “walking” has come. Financial Services organisations have (for years now) made elaborate plans, creating massive architectures and process [...]

In an effort to explain the power of relationships and how information can lead to action, Malcolm Gladwell uses the example of Paul Revere in his much acclaimed book The Tipping Point (2003). As a real connector, Paul Revere managed to rally American colonists along the route to Lexington via the towns west of Boston [...]